Shipping Policy

Last updated: March 24, 2026

At KADBOOK, we specialize exclusively in digital products, including ebooks and downloadable content. As such, no physical products are shipped. This Shipping Policy explains how our digital products are delivered and accessed after purchase.

By purchasing from KADBOOK, you agree to the terms outlined in this Shipping Policy.

1. Nature of Delivery

All products sold on KADBOOK are digital only.

This means:

No physical items will be shipped
No shipping fees apply
No courier or postal delivery is used

All products are delivered electronically.

2. Delivery Methods

After your purchase is completed, your digital product will be delivered through one or more of the following methods:

Direct download link on the order confirmation page
Email containing a secure download link
Access through a customer account or secure platform

The delivery method may vary depending on the product purchased.

3. Delivery Time

Digital product delivery is typically:

Instant after successful payment
Or within a few minutes to 24 hours in rare cases due to system verification or technical delays

If you experience any delay beyond this timeframe, please contact our support team.

4. Access Requirements

To access your purchased products, you must:

Have a valid and active email address
Ensure you have a stable internet connection
Use a compatible device (computer, tablet, or smartphone)
Have software capable of opening the file formats (e.g., PDF, EPUB)

It is your responsibility to ensure your device meets these requirements.

5. Customer Responsibility

Once the product has been delivered:

You are responsible for downloading and saving your files
You must store your copy securely
You are responsible for maintaining access to your email account

KADBOOK is not responsible for:

Lost or deleted files after download
Failure to download the product
Incorrect email address provided at checkout
Device compatibility issues

6. Delivery Issues

If you do not receive your product:

Please follow these steps:

Check your primary inbox
Check your spam or junk folder
Verify the email address used at checkout

If the issue persists, contact us at:

📧 support@kadbook.com

We will assist you as quickly as possible.

7. Incorrect or Missing Files

If you receive an incorrect or incomplete file:

Contact us within 7 days of purchase
Provide your order number
Describe the issue in detail

We will review your request and resend the correct file if necessary.

8. File Security and Access

We take measures to ensure secure delivery of all files.

However, once delivered:

You are responsible for maintaining the security of your files
You should avoid downloading on unsecured networks
We recommend keeping backups of your purchased content

9. Usage Restrictions

All digital products are licensed for personal use only.

You may NOT:

Share, distribute, or resell the files
Upload or publish the content online
Provide access to third parties
Use the content for commercial redistribution

Any violation may result in:

Immediate termination of access
Legal action where applicable

10. Temporary Unavailability

In rare cases, delivery may be delayed due to:

Technical issues
Server maintenance
Payment verification
Force majeure events

We will make every effort to ensure timely delivery.

11. Fraud Prevention

We reserve the right to:

Delay or suspend delivery for suspicious transactions
Verify payment details before delivery
Cancel fraudulent or high-risk orders

12. No Physical Shipment

By purchasing from KADBOOK, you acknowledge that:

No physical product will be shipped
No shipping tracking number will be provided
No physical delivery address is required

13. Delivery Confirmation

Delivery is considered complete when:

The download link is provided
Access to the product is granted
The delivery email has been sent

Failure to download the product does not affect delivery status.

14. Customer Support

If you encounter any issues related to delivery:

📧 support@kadbook.com

We are here to assist you with:

Download issues
Access problems
Technical difficulties

15. Policy Updates

KADBOOK reserves the right to update or modify this Shipping Policy at any time.

Changes will be posted on this page with an updated revision date.

16. Contact Information

If you have any questions regarding this policy:

📧 support@kadbook.com
📍 KADBOOK
1209 Mountain Road Pl NE
Albuquerque, NM 87110
United States